Essays and talks on behavior, product, technology, and transformation.

The ideas behind the advisory work. A library of frameworks, observations, and structural thinking.

Ever pulled burgers off the grill, only to discover the centers were not really cooked?

Do you know any liars?

I sometimes make a joke at the beginning of my workshops.

Small coordination problems show up everywhere — in meetings, events, and the systems we build.

An event registration with no participants.

This simple question evokes memories for anyone who has been on a road trip — as a child waiting, or a parent trying to explain.

I didn't care much for school as a kid.

There is a particular kind of optimism that comes with a fresh start.

You are probably sick of hearing about AI. Possibly sick of hearing about innovation. Almost definitely sick of people promoting themselves online.

A tactical move from history that you can use in your own work today to get the support you need.